Ordering Information
Payment Options
Shipping Rates
Insurance
International Shipping
Returns and Exchanges
When to Expect Your Order
Gift Certificates
Contact Us
Payment Options
PayPal
We are a Verified U.S. Business under PayPal's strict guidelines. PayPal
members can shop our store with ease and security. Non-members can always
safely shop with their credit card (see below).
Credit Cards
We accept most major credit cards and use PayPal as our credit card processor.
You are not required to join PayPal in order for them to process your credit
card. PayPal's shopping cart is secure, fast, and easy to use.
Important Note:
Payments will come to us through "mottomo," our host. This will
not delay or alter your order in any way.
Check and Money Order
To make a payment by mail using a check or money order payable in US funds,
please contact us for postal directions.
Shipping Rates
Unless otherwise indicated, shipping and handling rates within the USA are
as follows:
Purchase | Cost of Shipping |
$0 - $9.99 | $3.00 |
$10 - $49.99 | $5.00 |
$50 - $99.99 | $7.00 |
$100 - $199.99 | $9.00 |
$200 and up | Free |
Insurance
If you would like to add USPS insurance to your order, please select the
amount required and add it to your cart. The U.S. Post Office will insure
mail for up to $500. Insurance is not available for international orders.
International
Shipping
International orders are sent via USPS Air Mail. If you live outside the
USA, please add International Shipping to your cart.
Returns and Exchanges
Items in original condition can be returned for either refund or exchange,
shipping not included. If you have any questions about your order once you
have received it, or if you need to make a return or exchange, please contact
us so we can help you.
When to Expect Your
Order
We ship all items via USPS Priority Mail (domestic) and Air Mail (international).
All USPS Priority packages are shipped with Delivery Confirmation so that
your items can be tracked.
In-stock items typically ship within 5 business days. Made-to-order items usually ship within 7-10 business days, depending on the availability of materials. Special requests may take longer, depending on the nature of the order.
If your payment is via "eCheck" or personal check, we cannot ship your merchandise until the payment clears.
Gift
Certificates
Bunny On The Moon gift certificates are redeemable for jewelry sold at our
store. They are not redeemable for cash. Unused certificate balance will
be kept on file as store credit for a period of one year from the date indicated
on the certificate. To order using your gift certificate, please contact
us with your certificate information, current shipping address, and
desired item(s).
Contact Us
If you have any questions about your order, please do not hesitate to contact
us. We will respond promptly.